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Disclaimer: “Calling incorrect numbers and leaving messages at incorrect numbers may result in no response or delayed response.”

How often should I change the water in the tub? I never seem to use it all in one night’s time.

The water should be changed for each use – even if don’t use it all in one night.

How much water should my humidifier use during a night?

The amount of water needed varies from one humidifier to the next, from one patient to the next, and with the temperature and humidity of the bedroom.

How do I know what temperature setting to use with my humidifier?

Start the setting at “3” and adjust for comfort. If your symptoms are not resolved, you may need to turn it up to a higher setting. Continue in this manner until your symptoms are resolved. If you start to experience moisture in the mask tube, you need to turn it down, heat the room, or use a tubing Wrap.

Print Print

CPAP set up and CPAP supplies Dept. (non-Medicare patients only)

Phone no: 7576869300, press Option 3.

Email: cpap@tnisleep.com (preferred for non-emergency communication)

Medicare patients: call Marathon Medical at 443-639-9405

Email: support@mvcmed.com

It is recommended you replace your supplies as advised.

When you get a new CPAP, you use it every night when you sleep. Insurance payment depends on compliance with treatment. If you do not use CPAP, insurance will not pay for your CPAP therapy. Call us within a week if you have any issues with newly dispensed CPAP.

You also have a lot of medical benefits from using CPAP. Not using CPAP when you have severe sleep apnea can lead to cardiac complications, including sudden death while asleep.

If you do not get any response from messaging the above number or email, please leave a message for Dr. Hemang Shah.

Travel (very small) CPAP are available for cash pay. (Active-duty military can be eligible for travel CPAP; speak with your provider on how to get travel CPAP.)

Replacement schedule for CPAP supplies and CPAPs (new CPAP every 5 years):

Replaceable Nasal Cushion Every 2 weeks
Replaceable Full-face Cushion Every 2 weeks
CPAP mask Every 3 months
Tubing Every 3 months
Headgear Every 6 months
Water/Humidifier Chamber Every 6 months

How often should I change the water in the tub? I never seem to use it all in one night’s time.

The water should be changed for each use – even if don’t use it all in one night.

How much water should my humidifier use during a night?

The amount of water needed varies from one humidifier to the next, from one patient to the next, and with the temperature and humidity of the bedroom.

How do I know what temperature setting to use with my humidifier?

Start the setting at “3” and adjust for comfort. If your symptoms are not resolved, you may need to turn it up to a higher setting. Continue in this manner until your symptoms are resolved. If you start to experience moisture in the mask tube, you need to turn it down, heat the room, or use a tubing Wrap.

call_iconVirginia Beach: 7574560984

call_iconHampton: 7572244200

call_iconChesapeake: 7574368304

call_iconPortsmouth/Churchland: 7576868594

How often should I change the water in the tub? I never seem to use it all in one night’s time.

The water should be changed for each use – even if don’t use it all in one night.

How much water should my humidifier use during a night?

The amount of water needed varies from one humidifier to the next, from one patient to the next, and with the temperature and humidity of the bedroom.

How do I know what temperature setting to use with my humidifier?

Start the setting at “3” and adjust for comfort. If your symptoms are not resolved, you may need to turn it up to a higher setting. Continue in this manner until your symptoms are resolved. If you start to experience moisture in the mask tube, you need to turn it down, heat the room, or use a tubing Wrap.

Print Print

descriptionREAD CAREFULLY BEFORE YOU WRITE AN EMAIL TO US. CALL US IF WE DO NOT RESPOND TO YOUR EMAIL.

Emails are for non-emergency communications only. Any medical-related question should be addressed by appointment with the provider. Any changes in the medication are only made with appointments. We do not reply to pharmacies calling for a refill; patients have to reach out to us or write an email to us for their refills. If you have not seen the provider in the last 6 months, we cannot refill your controlled substances. If we have not seen your provider in the last  year, we cannot refill any medications. WE NEED YOUR FULL NAME, DOB, AND PHARMACY NAME WITH ADDRESS FOR ANY OUR REFILLS.

All emergencies, please call 911 or go to the ER. DO NOT WRITE EMAIL or LEAVE MESSAGES FOR ANY MEDICAL URGENT ISSUES:

For appointments:

Email Us: appointment@tnisleep.com

Any information, questions, or complaint about staff or a doctor:

Email Us: Info@tnisleep.com

Any prescription refill:

We will check if you have seen a doctor within the last 6 months for any controlled substance refill and the last  year for non-controlled substances. We only refill if you have an appointment scheduled.

Email Us: prescriptionrefill@tnisleep.com (need 72 hours minimum)

CPAP and CPAP supplies needs:
(A once-a-year appointment is required.)

Email Us: cpap@tnisleep.com or call 7576869300 and press option 2

How often should I change the water in the tub? I never seem to use it all in one night’s time.

The water should be changed for each use – even if don’t use it all in one night.

How much water should my humidifier use during a night?

The amount of water needed varies from one humidifier to the next, from one patient to the next, and with the temperature and humidity of the bedroom.

How do I know what temperature setting to use with my humidifier?

Start the setting at “3” and adjust for comfort. If your symptoms are not resolved, you may need to turn it up to a higher setting. Continue in this manner until your symptoms are resolved. If you start to experience moisture in the mask tube, you need to turn it down, heat the room, or use a tubing Wrap.

Email Us: orders@mvcmed.com

Call Us: 443-258-9465

You can always call between 9 a.m. and 4:30 p.m. and leave a message or talk to one of our staff.

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